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SPECIAL TOURS - Clan Tours ~~ Dark Deeds Tour ~~ Diana Gabaldon Outlander Tours ~~ North Coast 500 Tour ~~ Rosamunde Pilcher Winter Solstice Tour ~~ The Magical West Tour

NO ADVANCE BOOKING DISCOUNT IS AVAILABLE WHEN YOU BOOK BY TELEPHONE

HOW TO BOOK BY TELEPHONE 

You can book by telephone by calling 44+1667 455699 from outside the UK; or calling 01667 455699 from mobiles or within the UK. Please check the time difference if calling from outside the UK and try to call between 9am and 9pm British time. Occasionally our phone may not be manned, in which case please listen to the recorded message.

Please be sure to have the following information to hand:

Your credit/debit card.

The full address where your credit card statements are sent including the post/zip code.

A contact number where we can reach you if necessary.

Your email address so we can send you your e-ticket. Note that you can still book without an email address.

The tour you wish to book.

DO REMEMBER THAT NO DISCOUNT IS GIVEN WHEN BOOKING BY PHONE. FOR DISCOUNTS YOU MUST BOOK ON-LINE.


Your e-ticket will be sent within 72 hours of making your booking. If you cannot access an email account, the ticket can be sent by post. Please let us know at the time of booking.

By booking by phone you agree to the following conditions of booking: If you cancel a booking up to 30 days in advance you receive an 75% refund. Cancellations between 30 and 10 days of the tour receive a 50% refund. There is no refund if you cancel within ten days of the tour or do not arrive at the departure point, but we may give a discretionary partial refund if there are compelling circumstances and ONLY if we were able to re-sell the seats. Note that holiday/vacation insurance will usually cover you for missing the tour through ill health or failed connections etc. Check this directly with your insurance company.