Customer Feedback Page

Feedback is REALLY important to us. This form will probably only take a minute or two to complete. Please help us understand what we are doing right, wrong, where we exceed expectations and where we fall short. Thank you.

Also, please go to TripAdvisor. It only takes a minute to sign up and gives you the chance to rate your accommodation. Please mention us in your accommodation feedback and also look for us as a tour resource in Inverness. They have finally relented and allowed us to appear "Inverness" and "Tour Guide" and you are allowed to add comments about us on either or both. The way TripAdvisor have organised the site we get very little feedback and could really do with more. Don't forget our web address is INVERNESSTOURS.COM. Many thanks.  www.TripAdvisor.com

Please be honest and point us relative to other experiences you had in the past with similar activities.

While we request your name and email address, this is just to confirm that you really are one of our customers and will not be published if you request us not to.

Other visitors to this page, please note that unless you took one of our tours your comments will not be included in our database. Click Inverness Tours for our front page.

DATE (of your visit):  - use date of arrival if taking more than one tour or extended tours. Rough date will do if you cannot remember.
YOUR INVERNESS TOURS' TOUR GUIDE (first or surname, or just describe them i.e. "the handsome one" would tell us immediately it was Tony for instance!!!! ;)
Tour Guide:

INVERNESS TOURS:
Vehicle Appearance: (points out of ten). Did  it live up to your expectations?
    Comfort: (points out of ten).
    Cleanliness: (points out of ten)
    Tour Itinerary: (points out of ten). Did it visit the places advertised on our website?
    Tour Commentary: (points out of ten). Did this hold your attention?
    Guide Appearance: (points out of ten). Smart, slovenly, overall impression?
    Guide's Knowledge: (points out of ten)
     Value for Money: (points out of ten). Keep in mind that taxis can charge up to £40 per hour.
    Overall Satisfaction: (points out of ten)

CRUISES ON LOCH NESS (judge the experience in points out of ten)    
    Castle Cruises (Gordon Menzies): (points out of ten)
    Deepscan Cruises (John Minshull): (points out of ten)
    Jacobite Cruises: (points out of ten)

PAID VISITOR ATTRACTIONS (judge the experience in points out of ten). Not just those visited during the tour. Include any you may have visited independently.    
    Aanoch Mor Mountain Gondola Ride: (points out of ten)
    Aberlour Distillery: (points out of ten)
    Armadale Centre: (points out of ten)
    Balmoral Castle: (points out of ten)
    Blair Castle: (points out of ten)
    Brodie Castle: (points out of ten)
    Cawdor Castle: (points out of ten)
    Culloden Visitor Centre: (points out of ten)
    Dalwhinnie Distillery: (points out of ten)
    Dunvegan Castle: (points out of ten)
    Eilean Donan Castle: (points out of ten)
    Elgin Cathedral: (points out of ten)
    Fort George: (points out of ten)
    Glen Coe Visitor Centre: (points out of ten)
    Glenfinnan Monument: (points out of ten)
    Glen Ord Distillery: (points out of ten)
    Loch Ness Exhibition: (points out of ten) - the one at the Loch Ness Centre - the large Victorian building.
    Loch Ness Monster Exhibition: (points out of ten) - the one with the film show.
    MacAllan Distillery: (points out of ten)
    Saint Andrew's Cathedral: (points out of ten)
    Storehouse of Foulis: (points out of ten)
    Urquhart Castle: (points out of ten)

NAME (your email address will remain confidential and your name will not be published if you enter [DNP] for "Do Not Publish" after your name.):
Your Name:
Your Email:

If you would like to send us your favourite photograph taken on our tour please do. We would love to show it on our site. Send it to Tony@Harmsworth.net